Mill on bureaucracy

Another choice quote from JS Mill's On Liberty; one which could have been written with the NHS in mind.

Banded together as they are - working a system which, like all systems, has to proceed largely by fixed rules - the official body are under the constant temptation of sinking into indolent routine, or, if they now and then desert that mill-horse round, of rushing into some half-examined crudity which has struck the fancy of some leading member of the corps.